Assign carriers, track active orders, monitor SLA compliance, handle exceptions and respond to incidents — all from the dispatch board without switching tools.
Assign carriers, track active orders, monitor SLA compliance, handle exceptions and respond to incidents — all from the dispatch board without switching tools.
All active orders visible in one board. Filter by carrier, client, status, date or route. Dispatch doesn't miss anything — the board shows what requires action.
Assign orders to carriers, track confirmation status, and receive alerts when carriers don't confirm within the expected window. Follow-up is triggered automatically.
Set SLA rules per client or order type. CargoTMS monitors pickup and delivery time compliance and escalates automatically when a deadline is at risk.
As drivers confirm pickups and deliveries from their phones, the dispatch board updates in real time. No calls needed to know where an order is.
Missing documents, late confirmations, delivery delays — dispatch sees exceptions in a dedicated queue with priority flagging. Handle issues before they escalate.
Every notification sent to a carrier is logged: email sent, read, confirmed. Dispatch has a full audit trail for every communication event.
New orders appear in the dispatch board immediately upon creation. Status, carrier, dates and any missing information are visible in one row.
The dispatcher assigns a carrier, sends the order, and tracks confirmation. If the carrier doesn't confirm in time, an alert triggers automatically.
As the driver moves through the trip — pickup confirmed, on route, delivery confirmed — the dispatcher sees every update without calling anyone.
Delays, missing CMR, SLA breaches — all surface in the exception queue. Dispatch handles them immediately instead of discovering them at month-end.
Assign carriers, track active orders, monitor SLA compliance, handle exceptions and respond to incidents — all from the dispatch board without switching tools.
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